Terms & Conditions

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The following terms and conditions apply to the use of this website/app:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: 'Client', 'You' and 'Your' refers to you, the person accessing this website/app and accepting the Organisation's terms and conditions. 'The Organisation', 'Ourselves', 'We' and 'Us', refers to our Organisation. 'Party', 'Parties', or 'Us', refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Organisation's stated services/products, in accordance with and subject to, prevailing UK Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorised staff within the Organisation on a need to know basis only use any information collected from individual clients. We constantly review our systems and data to ensure the best possible service to our clients. There exists specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Organisation will only be in connection with the provision of agreed services and products.

See our full Privacy Policy below for more information.

Disclaimer

Exclusions and Limitations

The information on this website/app is provided on an 'as is' basis. To the fullest extent permitted by law, this Organisation: excludes all representations and warranties relating to this website/app and its contents "or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Organisation's literature; and excludes all liability for "damages arising out of or in connection with your use of this website/app. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in "the normal course of things or you have advised this Organisation of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct "or indirect, consequential and incidental damages. This Organisation does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent "permitted by law. None of your statutory rights as a consumer are affected.

Payment

For any provided services requiring payment, major credit/debit cards are acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Organisation until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed GBP3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

For outstanding transactions over thirty days, all transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a GBP30 charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this website/app. Redistribution or re-publication of any part of this website/app or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Organisation. The Organisation does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Organisation, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Links from this website/app

We do not continually monitor or review the content of other party's websites which are linked-to from this website/app. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this website/app or accessed through this website/app yourself, before disclosing any personal information to them. This Organisation will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Organisation's services and the content of this website/app.

This Organisation's logo is a trademark of this Organisation in the UK and other countries. The brand names and specific services of this Organisation featured on this website/app are trade marked.

Communication

Contact information can be found on our Contact link on our website/app or via Organisation literature.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of the UK govern these terms and conditions. By accessing this website/app (and using our services/buying our products) you consent to these terms and conditions and to the exclusive jurisdiction of the UK courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Organisation to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Organisation.

Notification of Changes

The Organisation reserves the right to change these conditions from time to time as it sees fit and your continued use of the website/app will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our website/app. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website/app and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance of, the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Privacy Policy

Your privacy is critically important to us. The Organisation has a few fundamental principles:

We do not ask you for personal information unless we truly need it.

We do not share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We do not store personal information unless required for the on-going operation of one of our services.

In our products, we aim to make it as simple as possible for you to control what is visible to the public, seen by search engines, kept private, and permanently deleted.

The Organisation's policy is to respect your privacy regarding any information we may collect while operating any of our websites/apps.

Website/App Visitors

Like most website/app operators, we collect non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our products. From time to time, we may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our websites/apps.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments via feedback mechanisms. We only disclose logged-in user and commenter IP addresses under the same circumstances that we use and disclose personally-identifying information as described below, except that messenger IP addresses are visible and disclosed to the administrators of the group where the message was left.

Gathering of Personally-Identifying Information

Certain visitors to our website/app choose to interact in ways that require us to gather personally-identifying information. The amount and type of information that the website/app gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account to provide a username and email address. Those who engage in transactions with the website/app - by purchasing access to paid services, for example - are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with the webiste/app. We does not disclose personally-identifying information other than as described below; and visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain activities.

Aggregated Statistics

The Organisation may collect statistics about the behaviour of visitors. For instance, we may monitor the most popular pages on the website/app. We may display this information publically or provide it to others. However, the Organisation does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

The Organisation discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on the Organisation's behalf or to provide services available at the Organisation websites/apps, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using our software, you consent to the transfer of such information to them. The Organisation will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, the Organisation discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when the Organisation believes in good faith that disclosure is reasonably necessary to protect the property or rights of the Organisation, third parties or the public at large. If you are a registered user of the website/app and have supplied your email address, the Organisation may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Organisation takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website/app stores on a visitor's computer, and that the visitor's browser/app provides to the website/app each time the visitor returns. The Organisation uses cookies for essential purposes only. We do not use them to identify and track visitors, their usage of our website/apps, and their access preferences. Website/app visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website/app, with the drawback that certain features of the software may not function properly without the aid of cookies.

Business Transfers

If the Organisation, or substantially all of its assets, were acquired, or in the unlikely event that the Organisation goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of the Organisation may continue to use your personal information as set forth in this policy.